Maintenance / Helpdesk

Even the smallest business is beginning to recognise the utmost importance of Information Technology. The time has long passed when if the computers were down, you could drag the old typewriter out of the cupboard. Information is the blood of your business and Information Technology is the arteries; the means by which information is carried. Put quite simply:   A high quality, responsive and preventative maintenance contract from people you can trust is critical to ensuring that your technology is working and information is flowing for you correctly - all the time! Each contract is tailored to the client's individual requirements, very few needs are the same.   Barrie Johnson offer a range of annual PC support packages that give you the peace of mind that any issues that arise with your hardware or software will be responded to within 8 working hours. This ensures that you are back up and running as quickly as possible. Who Should Have Support? Our network support services are based around the requirements of small businesses, particularly those who: Wish to implement long-term network stability Need a more reliable method of network management Want a structured approach to anti-virus, backup and security management Have a shortage of technical expertise Are not aware of what is needed to maintain a network Need to free up employees spending too much time with IT related issues Would benefit from having a technology partner they can relate to and freely communicate with We provide a service that is in tune with your requirements. We have created a powerful platform that allows a uniform approach that can still be completely customised around individual requirements.   Barrie Johnson has a 3 tiered approach to support for business customers:-   1) Pay as you go / Adhoc 2) Hardware or Software 3) Complete Care   Business Customers Click here for prices   Barrie Johnson has a 5 tiered approach to support for domestic customers:-   1) Bronze 48-hour response 2) Silver 36-hour response 3) Gold 24-hour response 4) Platinum 12-hour response 5) Complete Care 8-hour response   Domestic Customers Click here for prices